Assistant Supervisor - ISP
Kathmandu Full Time Deadline : 2022-05-20 Closed
Dish Home Fibernet
Dish Media Network Limited "Dish Home Fibernet" is DishHome Fibernet is one of the Fastest Growing Internet Service Providers (ISP) of Nepal as broadcast and transmission services industry for High Definition and digital television channels. Dish Home Fibernet was launched in 2009. It has its corpor... View More
Job Action
Short Info
- Career Level: Mid Level
- No. of Vacancy: 1
- Experience: - Years
- Views: 297
- Apply Before: 2022-05-20 (Closed)
- Offered Salary: Negotiable
- Gender: Both
- Driving License: No
- Education Preference: BBS/BBA
Job Description:
- Develop and maintain diagnostic and troubleshooting mechanisms to escalate issues according to a structured protocol.
- Establish and maintain good relationships with an internal team, sales network, and service partner in daily operation.
- Create and maintain a robust monitoring and reporting system to evaluate defined KPIs.
- Coordination for issue resolution on defined SLA with various departments.
- Lead, motivate, and train the team to reach set goals and objectives.
- Perform other duties as assigned.
Required Knowledge, Skills, and Abilities
- At least 1-year of experience in ISP support and field maintenance-related work.
- Proficient in using Microsoft Office applications.
- Ability to work in complex environments.
- Strong analytical and reporting skills.
- Good at multitasking and must have a pleasant personality.
Education + Experience
- Bachelor's degree in management or a related field is preferred.
Apply Instruction:
Interested candidates can send their CV to vacancy@infotechservices.com.np
or can contact 01-5455771
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