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Branch Incharge

Dharan     Full Time   Deadline : 2022-06-16 Closed
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  Dish Home Fibernet

Dish Media Network Limited "Dish Home Fibernet" is DishHome Fibernet is one of the Fastest Growing Internet Service Providers (ISP) of Nepal as broadcast and transmission services industry for High Definition and digital television channels. Dish Home Fibernet was launched in 2009. It has its corpor... View More

  Job Action
Short Info
  • Career Level: Mid Level
  • No. of Vacancy: 1
  • Experience: Fresher
  • Views: 533
  • Apply Before: 2022-06-16 (Closed)
  • Offered Salary: Negotiable
  • Gender: Both
  • Driving License: No
  • Education Preference: BBS/BBA
  Job Description:
  • Manage incoming calls in a timely manner;
  • Handle customer inquiries and provide accurate, valid, and complete information by using the right methods/tools;
  • Handle customer complaints; obtain and examine all relevant information to assess the validity of complaints and to determine possible causes;
  • Provide appropriate solutions and alternatives within the time limits;
  • Refer unresolved customer grievances to designated departments for further investigation;
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken;
  • Build sustainable relationships and trust with customers through open and interactive communication by identifying and assessing customers’ needs to achieve satisfaction;
  • Follow communication procedures, guidelines, and policies subscription for ITSR
Education + Experience
  • Bachelor completed in any field.
  • Freshers are highly encouraged to apply.
  Apply Instruction:

 

For quick response please register your account at our job portal www.careerinnepal.com

And upload your cv/resume, we will give you a call after scheduling an interview.

Email: vacancy@infotechservices.com.np

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