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Customer Relation Officer/Representative

Dhobighat, Lalitpur     Full Time   Deadline : 2022-07-13 (7 Days Left)
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  Genius Systems Pvt. Ltd.

Genius Systems Pvt. Ltd. (Genius Systems) is a leading software development company based in Nepal. Specialing in innovating digital products for enterprises, developing community solutions, and delivering corporate services over different platforms, it has already established itself by providing di... View More

  Job Action
Short Info
  • Career Level: Entry Level
  • No. of Vacancy: 1
  • Experience: Fresher
  • Views: 295
  • Apply Before: 2022-07-13 ((7 Days Left))
  • Offered Salary: Negotiable
  • Gender: Both
  • Driving License: Yes
  • Education Preference: Bachelor of Information Management
  Job Description:
  • Handle customer complaints and queries via chat/call/mail/in-house applications.
  • Diagnose, resolve or escalate the issues as per the requirement.
  • Act as QA on a wide variety of data-intense projects.            
  • Carry out regression testing every time when changes are made to the code to fix defects with proper documentation.
  • Perform other tasks assigned by Supervisor as and when required.
Required Knowledge, Skills, and Abilities
  • Excellent communication and interpersonal skills.
  • Should have a pleasing personality with proper phone etiquette.
  • Should compulsorily possess own vehicle with a valid license.
  • Willing to work during off-hours
  • Willing to Work from Home
  • Willing to work outside the valley as per requirement
  • Serenity in challenging situations


Education + Experience
  • Bachelor’s Degree Completed.
  • Experience working in ISP's Customer Support Department
  • Fresher can apply
  • Timely review of benefits.
  • Timely refreshment and outing programs.
  • A serene workplace with a friendly environment.
  • Lunch from the office.
  • Other Benefits as per the government rule of Nepal.
  Apply Instruction:


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