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Follow up Team

Tahachal     Full Time   Deadline : 2024-09-04 Closed
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  Sajilo Net Pvt.Ltd

Sajilo Net aka VNS Technology is the leading licensed Internet Service Provider (ISP) in Nepal, established in May 2016. With a proven track record of rapid growth and a high level of customer confidence, we have emerged as the preferred choice for individuals and businesses seeking reliable interne... View More

  Job Action
Short Info
  • Career Level: Entry Level
  • No. of Vacancy: 2
  • Experience: - Years
  • Views: 160
  • Skills:
    • Communications
  • Apply Before: 2024-09-04 (Closed)
  • Offered Salary: Negotiable
  • Gender: Both
  • Driving License: Yes
  • Education Preference: +2 Management
  Job Description:
  • Contact customers to confirm service appointments, follow up on ongoing issues, and address any concerns.
  • Communicate with technical support and field service teams to coordinate service resolutions.
  • Monitor and manage follow-up tasks related to service installations, outages, and customer complaints.
  • Generate and review reports on follow-up activities, service performance, and customer feedback.
  • Work closely with Customer Service, Technical Support, and Field Service teams to ensure seamless issue resolution.
Required Knowledge, Skills, and Abilities
  • 1 year experience in customer service or follow-up roles, preferably in an ISP or telecommunications environment.
  • Strong organizational and multitasking abilities.
  • Excellent communication skills (both written and verbal).
  • Proficiency in Microsoft Office.
Education + Experience
  • +2 completed.
Benefits

As per company policy.

  Apply Instruction:

 

For a quick response, please register your account at our job portal 

https://careerinnepal.com/register/seeker

Or upload your CV/Resume at vacancy@infotechservices.com.np,

Or Please contact us at Phone no: 01-5455771

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