• Customer Engagement:
  • Greet customers warmly and assist them in selecting products that meet their needs.
  • Provide detailed product information and highlight customization options.
  • Ensure a positive and memorable shopping experience.
• Sales and Promotions:
  • Meet and exceed individual and store sales targets.
  • Promote new arrivals, offers, and special campaigns to customers.
  • Upsell and cross-sell products effectively.
• Store Operations:
  • Maintain an organized and visually appealing store layout.
  • Process payments accurately and efficiently.
  • Monitor and manage inventory, ensuring timely restocking.
• Brand Representation:
  • Act as an ambassador for Masta Kala, reflecting our values and mission in all customer interactions.
  • Share customer feedback to support product and service improvements.

Required Knowledge, Skills, and Abilities

• Prior experience in retail sales or customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Passion for local craftsmanship, gifting, and design.
• Ability to work in a fast-paced environment and meet sales targets.

Benefits

• Be part of a brand that values creativity and meaningful customer connections.
• Opportunities for growth and professional development