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Customer Services Representative

Chamati     Full Time   Deadline : 2025-03-23 Closed
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  Masta Kala Crafts

At Masta Kala, we celebrate the power of craftsmanship and personalization. Founded in 2018 in Kathmandu, our mission is to create unique, functional products that resonate with the emotions of our customers. Drawing inspiration from Nepal's rich cultural heritage, we infuse each piece with loca... View More

  Job Action
Short Info
  • Career Level: Mid Level
  • No. of Vacancy: 1
  • Experience: 1 Years
  • Views: 206
  • Skills:
    • Communications
    Customer Relationship Management
  • Apply Before: 2025-03-23 (Closed)
  • Offered Salary: NRS 18000 - 25000 Per month
  • Gender: Both
  • Driving License: No
  • Education Preference: +2 Management
  Job Description:

  • Manage incoming phone calls.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits.

  • Respond to customer inquiries and provide accurate information about products, services, and company policies.

  • Resolve customer complaints, issues, or concerns in a timely and professional manner.

  • Basic knowledge of computer.

  • Proficiency in Word, Excel and Powerpoint.

Required Knowledge, Skills, and Abilities
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving and conflict-resolution abilities.
  • Teamwork and collaboration.
Education + Experience

+2 Completed / Intermediate Pass

Benefits

As per the Company policy.

  Apply Instruction:

 

For a quick response, please register your account at our job portal 

https://careerinnepal.com/register/seeker

Or upload your CV/Resume at vacancy@infotechservices.com.np,

Or Please contact us at Phone no: 01-5455771

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