Develop and execute strategic plans to enhance digital wallet business.
- Collaborate with internal teams to optimize wallet features, functionalities, and user experience.
- Lead marketing initiatives to promote wallet adoption and usage among target audiences.
- Identify and forge partnerships with agencies, merchants, and other stakeholders to expand the wallet ecosystem.
- Monitor and analyze key performance indicators to track wallet performance and identify areas for improvement.
- Provide support to customers and merchants regarding wallet-related queries and issues.
- Stay updated on industry trends, competitor offerings, and regulatory requirements to ensure compliance and competitiveness.
- Prior experience of Banking shall be preferred.
- Candidates should have a Master’s Degree in business, finance, marketing, or a related field, or an equivalent degree from a recognized University.
- Age: Not exceeding 35 years as on last day of application submission date.
- At least 3 years of professional experience in marketing and / or sales.
- Proven experience in customer service, relationship management, or a related field, preferably within the fintech or digital payments industry.
- Familiarity with digital wallet platforms, mobile banking, or other financial technologies is highly desirable.
- Proficiency in using customer relationship management (CRM) tools and other software applications to track and manage customer interactions.
For futher details regarding the eligibility and requirements visit website: https://career.machbank.com/